Escrow

Normally, a software developer does not deliver the source code to the end customer as a way to protect his know-how and intellectual property. The licensee is exposed to the risk of the developer disappearing or not providing adequate maintenance service. The Escrow Deposit creates a trust environment  between developers and customers, based on the deposit of source code in a notary office that can be accessed by the licensee if  a number of conditions, that are agreed upon initially, are raised.

If you are a licensee (user) of a computer program or an information system and want to ensure your rights of access to source code, you need to contract a Transactional Escrow. This service can be provided in face to face mode or online (on the future).

If you are a software developer and want to offer additional assurance to your customers, you can offer the Escrow Transactional service depositing the source code in a notary office and signing an Escrow Agreement with clauses to  release the code under certain circumstances, usually linked to compliance with a Service Level Agreement.

This type of service has two kinds: Singular and Plural.

The Singular Transactional Escrow is one that links the developer, the depositary and a single customer or licensee. It is the one used in custom-made development programs.

The Plural Transactional Escrow is one that links the developer, the depositary and a large number of clients or licensees. It is the one used in the case of standard programs that are used by a greater number of users.

Program users may obtain this warranty service to access source code as part of the maintenance contract or as an independent and optional service.

We can say that the Transactional Escrow is form of protection of the rights of software users and a way for developers to provide differential services.

For more information about this service, complete the following form

By: Escrow Spain
Licence: atribucion-no comercial-no derivada
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